Shipping Policy

For Kits That Ship From China

To keep the cost of our kits low and pass the savings on to you, we ship a majority of our kits directly from our warehouses and manufacturing facilities located in China's HeNan Province. Under usual circumstances, total delivery time is 10-15 days depending on your location (excluding processing times).

Please note that delivery times are not guaranteed. Does not include customs clearance or order processing.

USA: Between 15 - 20 days average

Canada: Between 30 - 60 days average

Europe: Between 7 - 14 days average

Australia: Between 20 - 30 days average

All Others: Between 20- 30 days average

Please note that factors outside of our control (eg holiday congestion, weather events, health crises) may impact shipping times. We apologize for the inconvenience.

You can expect to receive your package(s) through your local carrier (USPS if you are located in the US) once it passes through customs. Times will vary depending on multiple factors, including seasonality, backlog, and the speed of your local carrier.

Order Cancellation Policy

Satisfaction Guaranteed

You may cancel your order for a full refund if it has not already been shipped.


NOTE: If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in the US, it will move quickly to your doorstep via USPS!

Shipping FAQs


Please note that factors outside of our control (eg holiday congestion, weather events, health crises) may impact shipping times. We apologize for the inconvenience.


Why does my tracking appear stuck?

This is completely normal. When your order is in transit and moving between countries, tracking will be very slow to update (the package(s) are on shipping containers in the middle of the ocean).

When the item lands in the US, it will move very quickly to your doorstep. You can track it by simply entering your tracking ID into the official USPS Tracking Site.

What shipping provider do you use?

You can expect to receive your package(s) through your local carrier (USPS if you are located in the US) once it passes through customs. Times will vary depending on multiple factors, including seasonality, backlog, and the speed of your local carrier.

Can I cancel my order?

You may cancel your order within 24 hours after it is placed. However, due to unusually long processing times related to COVID-19, we now allow you to cancel your order if it has not yet been assigned a tracking number.

If your order is already assigned a tracking number, it has already been sent out and we will unfortunately not be able to cancel it.

What is your refund policy?

*We do not offer refunds on items that are currently still in transit*

See our full Return Policy here.